Privacy Policy

Last updated: 24 August 2026

Emily Arnold Fine Art respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.emilyarnoldfineart.com, contact us, sign up to our newsletter, make a purchase or otherwise interact with us.

For the purposes of UK data protection law, Emily Arnold Fine Art is the data controller responsible for the personal information described in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Information You Provide to Us

When you contact us, place an order, sign up for updates, enquire about a commission or workshop, or otherwise interact with the website, we may collect information such as:

Your name
Email address
Telephone number
Postal or delivery address
Billing information
Details relating to an order or purchase
Information submitted through our contact forms
Details relating to workshop, commission or collaboration enquiries
Newsletter preferences
Any other information you choose to provide when contacting us

If you make a payment through the website, payment information may be processed securely by Wix and/or the relevant third-party payment provider. We do not generally have access to your full payment card details.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
How you arrived at the website
General location information
Website interactions and usage information

This information may be collected through cookies and technologies such as Google Analytics.

2. How We Use Your Personal Information

We may use personal information to:

Respond to questions and enquiries
Process and fulfil purchases
Arrange delivery of products
Manage commissions and workshop bookings
Communicate with customers about an order, booking or enquiry
Provide customer support
Send newsletters and marketing communications where you have chosen to receive them
Understand how visitors use our website
Improve the website, products, services and user experience
Maintain the security and operation of the website
Keep appropriate financial and business records
Comply with legal and regulatory requirements

We will only use personal information where we have an appropriate lawful basis for doing so.

Depending on the circumstances, this may include:

Consent, for example where you choose to receive marketing communications or accept analytics cookies.
Contract, where processing is necessary to fulfil an order, workshop booking, commission or another agreement with you.
Legitimate interests, where necessary to operate and improve the business, respond to enquiries and maintain the website, provided those interests do not override your privacy rights.
Legal obligations, where we are required to retain or disclose information under applicable law.

3. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as the pages you visit, how long you spend on the website, the device and browser you use, your approximate location and how you found the website.

This information helps us understand website performance, identify popular content and improve the experience we provide to visitors.

Google Analytics may use cookies or similar technologies to collect this information.

Where required, Google Analytics and other non-essential tracking technologies will only be activated after you have provided your consent through our cookie settings.

You can withdraw or change your cookie preferences at any time using the cookie controls available on the website.

Google may process information collected through Google Analytics in accordance with its own privacy policies and data protection procedures.

4. Cookies

Our website uses cookies and similar technologies.

Cookies are small files placed on your computer, tablet or mobile device when you visit a website.

Some cookies are necessary for the website to function correctly. Others may be used for analytics, functionality or other purposes.

Cookies used on this website may include:

Essential Cookies

These are required for the website to operate securely and correctly and may support functions such as shopping baskets, security, website navigation and user preferences.

These cookies do not normally require consent.

Analytics Cookies

We use analytics technologies, including Google Analytics, to help us understand how people use the website.

Analytics cookies are non-essential and, where required, will only be used after you have provided consent.

You can accept, reject or manage non-essential cookies through the cookie consent controls on the website.

You can also control or delete cookies through your browser settings.

5. Wix

This website is created and hosted using Wix.com.

Wix may process certain information about website visitors on our behalf in order to provide website hosting, security, e-commerce, contact forms, website functionality and related services.

Information may be stored through Wix's systems, databases and applications.

Wix operates internationally, which means information may in some circumstances be processed outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards should be used in accordance with applicable data protection law.

6. Online Purchases

If you purchase products through our website, we may collect the information necessary to process and fulfil your order, including your name, contact information, delivery address, order details and payment status.

Payment transactions may be processed by Wix and/or third-party payment providers.

We may retain records of transactions where necessary for accounting, taxation, legal or business purposes.

7. Newsletter and Marketing Communications

If you choose to subscribe to our newsletter, we may use your name and email address to send you information about matters such as:

New artwork
Markets and fairs
Exhibitions
Workshops
Events
Products
Creative updates
News from Emily Arnold Fine Art

We will normally rely on your consent to send these communications.

You can unsubscribe at any time by using the unsubscribe option included in marketing emails or by contacting us directly.

Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.

8. Contact Forms and Enquiries

When you complete a contact form or contact us directly, we may use the information you provide to respond to your enquiry.

This may include enquiries regarding:

Artwork
Commissions
Workshops
Collaborations
Exhibitions
Orders
Events
General questions

We will only use the information for purposes connected with your enquiry unless there is another lawful reason for using it.

9. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate the website or provide our services.

These may include:

Wix
Google Analytics
Payment processors
Delivery and postal providers
Email or newsletter service providers
Website and IT service providers
Accountants or professional advisers
Authorities or regulators where required by law

We aim to only share the information necessary for the relevant service to be provided.

10.

Third-Party Websites

Our website may contain links to third-party websites, including our Etsy shop and social media platforms.

If you follow a link to another website, that organisation may collect and process your information under its own privacy policy.

We are not responsible for the privacy practices, security or content of third-party websites and recommend reviewing their privacy information before providing personal information.

11. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

The exact retention period will depend on the type of information and why we hold it.

For example:

Enquiry information may be retained while the enquiry is active and for a reasonable period afterwards.
Customer and transaction records may be retained for up to six years or longer where required for taxation, accounting or legal purposes.
Newsletter information may be retained until you unsubscribe or ask us to remove your details.
Analytics information is retained in accordance with the retention settings applied within our analytics platforms and is periodically reviewed.

Once information is no longer required, we will take reasonable steps to delete or securely dispose of it.

12. International Data Transfers

Some organisations that provide services to us, including Wix and Google, operate internationally.

As a result, personal information may sometimes be processed or stored outside the United Kingdom.

Where required, appropriate legal safeguards will be used to protect personal information transferred internationally.

13. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have rights including the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request the transfer of certain information to another organisation
Complain about how your information is being handled

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us using the details below.

15. Children's Privacy

Our website is not specifically intended to collect personal information from children.

If we become aware that we have unintentionally collected personal information from a child in circumstances where appropriate consent was required, we will take reasonable steps to delete that information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or applicable data protection requirements.

The latest version will be published on this page, and the "Last updated" date will be changed accordingly.

17. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Emily Arnold Fine Art

Email: e.arnoldfineart@outlook.com

Website: www.emilyarnoldfineart.com

Based in Stapleford, Nottinghamshire, United Kingdom.

18. Complaints

If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.